Regional Account Manager

Job description

About the Company
Our client is a global Air Freight Forwarding company. They are looking for a Regional Account Manager to join their Regional team in Singapore.

Reporting Line
VP, South Asia

Job Responsibilities

  • The Regional Account Manager will be the point of contact for network development. You will be working with a team of air leaders in each country regulating Global Air strategy, delivering exceptional service to the network and customers while maintaining relations with the airlines.

    • Study market competitors, carriers, manufacturers, market trends, fluctuations and changes.

    • Develop, grow & capture market share among existing and targeted accounts in Company’s network.

    • Effectively interact with their network to support overall development, work with local sales teams in achieving targeted growth for each entity.

    • Establish a referencing strategy for regional or international accounts.

    • Develop relationships with prospective key accounts and global partners to promote the Company’s network and obtain the opportunity to participate for future tenders.

    • Lead and participate in tender process (RFP/RFI/RFQ) with global offices and partners.

    • Determine tariff policy with Regional office.

    • Participate in negotiations with airlines.

    • Extensive communication with global partners and offices.

    • Monitor customer account profitability.

    • Set up relevant SOPs for key accounts.

    • Consolidate statistical elements from various operations for reporting purposes.

    • Report sales actions undertaken to further develop key customer accounts.

    • Update weekly activities and monthly reports for key accounts.

What they are looking for

  • Are you a driven and ambitious customer-centric Regional Account Manager or a natural Networker within the freight forwarding industry?

  • Educated with a University degree or equivalent with a minimum 5 years’ experience with proven track record.

  • Sales experience and working knowledge of the freight forwarding industry.

  • Familiar with the international market conditions and trends within the freight forwarding industry.

  • Prior experience within Air Freight will be highly preferred.

  • Exceptional business development, relationship management & communication skills.

  • Good sales and analytical skills.

  • Possess a car with class 3 driving license will be an added advantage.

  • Able to communication in Mandarin to liaise with China-based customers.

Why apply for these roles?

  • Our client is a global Air Freight Forwarding company.

  • The Regional Account Manager will play a key part of the Singapore's Regional team – your impact will be felt regionally.

  • The company has a firm commitment to ongoing professional development and opportunities for career progression are excellent.

  • The company prides itself on its commitment to teamwork – you will be part of a highly collaborative team.

  • Their remuneration and benefit package is competitive with the market.